QA Engineer

The Quality Engineer role is an integral member of the Plant Operations team with specific focus on the key quality measures, packaging/process related quality issues, process control, quality systems, and improvement projects. Our aim is to produce great tasting products and delight our consumers and customers daily. From raw materials to finished products, the role will use excellence in quality engineering and problem solving to improve plant performance and associate engagement.

To ensure and continuously improve the quality of our products end to end with regard to food legal, national/international standards, food safety and compliance to JDE specifications. Maintain and continuously improve the quality management systems in our Process and Packing Departments, in accordance with JDE quality standards (QCMS and MOS), to support site-wide Food Safety and Quality culture engagement. Lead the dissemination of food safety and quality knowledge, including improvement tools, within the plant organization.

Responsibilities

Quality performance ( CPM, RFT, NCN)

• Initiate and implement improvements on complaint reduction programs

• Responsible for zero repeatable NCN's

• Lead /participate in continuous improvement initiatives against Quality KPI's (consumer, trade and/or customer complaints, Right First Time (RFT) and specification critical to quality product and process parameters). With focus on CPM

• Lead corrective and preventive actions (CAPA) arising from different sources, such as

- Consumer and customer complaints

- external audits

- Quality Incidents

• Verify implementation of actions including lessons learned from other manufacturing plants. Drive horizontal expansion of improvement ideas in the plant across lines and embed in OPLs or standards

• Improve/automate/digitize as needed, the Quality Control Management System (QCMS) to manage product quality and conformance in accordance with JDE guidelines and product specifications.

• Embed the use of problem-solving and progressive quality tools including root cause analysis (RCA), Kaizen, FMEA by providing training and evaluation of application

Quality inspection (process and product control):

• Define control plan bases on CTQ parameters and implement improvements. Translate control to CtP parameters

• Implement Statistical Process Control where appropriate to improve compliance to specification measured by capability indices for critical to quality product and process parameters

• Assure Quality by testing all relevant properties of raw and packaging materials, processes, semi-finished and finished products in accordance with JDE guidelines, ISO standards, HACCP system, relevant legal requirements and by continuous improvement of quality and process in collaboration with production.

Quality systems/Vendor management

• Ensure Food Safety of all manufactured products by implementing the relevant JDE and legal /certification requirements (e.g. HACCP and FSSC 22000) and by continuous verification of the compliance and effectiveness of installed systems. Including other certifications (RA, HALAL etc.)

• Check compliance to standards by regular GMP, HACCP and internal quality systems audits

• Liaise effectively with external vendors as part of vendor management program with a focus on reducing vendor non-conformities which may impact manufacturing efficiency and waste

• Support JDE internal and vendor management program as qualified auditor

Support

• Provide expertise and timely support to all functions with regard to Quality, Product Safety and technical issues arising in Operations during day-to-day business.

• Work closely with AM, M&E, IM, Fund pillars to align and develop requirements with focus on reduction of quality and food safety-related losses. Implement and maintain system to manage identified quality conditions.

• Support Manufacturing Operating System (MOS) activities to deliver Food Safety/Quality Culture engagement and ongoing improvements

• Communicate performance of quality KPIs and loss analysis for the section and one point lessons including relevant learnings from other manufacturing plants (e.g. quality incidents)

• Participate in plant initiatives representing quality function to assure quality risk assessment and mitigation plans are considered to guarantee a successful start-up and transfer to operations. As part of the team manage the verification of quality KPIs for the project.